‘Premium levied for top-up travel insurance’
Be on the lookout for automatic flight and bank add-ons, warns Wendy Knowler.
Don’t delete your ‘spam’ messages
As long as you delete every text that looks Wasp-related, you won't get stung. Big mistake, writes Wendy Knowler.
Be sure to examine your bill
Can a restaurant take it upon itself to add a predetermined service fee - usually 10 percent of the value of the consumed items - to every bill?
Examine restaurant bills
Beware, if a service fee is included, you may pay the gratuity twice…
Finger trouble can cost lots of cash
Why it's important to get your name in order when booking flights online.
Renting a car can be very costly
Car rental companies' vehicles are not insured. The companies "self insure" and customers have to pay theft/loss waivers
Defective gadgets: Know your rights
Get in on the Consumer Protection Act when it comes to defective devices, warns Wendy Knower.
When is a write-off not a write-off?
The written-off car she had wanted to have repaired was fined for doing 130km/h on day she was paid out.
Car part prices: The good & bad
The 25th Kinsey Report lays bare the parts prices of a record 72 of the most popular vehicles across the spectrum.
Beware of grey iPhone imports
The launch of the latest iPhone always provides Consumer Watch with a perfect opportunity to discuss the issue of grey imports.
Beware of grey iPhone imports
The launch of the latest iPhone provides Wendy Knowler with the opportunity to discuss the issue of grey imports.
Do you know your boerie?
If you were among the millions of South Africans who celebrated Heritage Day this week with a braai, what did you have sizzling above the coals?
Know your wors from your sausage
The words boerewors and braaiwors aren't chosen on a butcher's whim - they are guided by regulations, says Wendy Knowler.
Car repairs is a risky business
"Dear customer, please be advised that if you prove to be difficult, the staff reserve the right to slap you. "
Car repair is risky business
Who is responsible when your vehicle is damaged at or by the dealership?
Car repair is a risky business
Who is responsible when your vehicle is damaged at or by the dealership?
Don’t take prices at face value
Consumer journalist Wendy Knowler says it pays to get into the habit of asking critical questions.
When the date stamp is misleading. . .
Wendy Knowler investigates shocking instances of shops selling products that are past their use-by dates.
Holiday online scam doing the rounds
Booking a festive travel package on the internet can mean trouble for the unwary.
Watch out for sneaky pre-select option
Online sites which 'pre-select' add-ons is a form of negative option marketing. Wendy Knowler investigates
Pick n Pay throws down the gauntlet
Supermarkets are in tight competition to offer more savings. To this end, Pick n Pay has launched Brand Match, explains Wendy Knowler.
Talk is cheap but not on a sex chat line
Can parents be held liable for paying for a service obtained by a minor child, asks Wendy Knowler.
Hang on to your till slip
It’s not a good idea to expect customers to use their proof of purchase to enter a competition
R699 car buyers out on their own now
Wendy Knowler takes a look at the few remaining options for Satinsky deal car owners.
Judge rejects R699er class-action bid
Port Elizabeth High Court dismisses application to certify R699 vehicle owners as a class.