When Google Workspace was introduced in October 2020, South Africa and the rest of the world were in the middle of repeated lockdowns, and the sudden shift to remote work had businesses scrambling to keep up.
Since then, there’s been a push for workers to spend more time in the office, while the demand for flexibility is seemingly not going anywhere.
“It’s clear that South African organisations are trying to navigate this challenge by reviewing their technical strategies and exploring the move to alternative productivity and collaboration solutions,” Natasha Bezuidenhout, Head: Cloud Solutions at Altron Digital Business said.
While various factors are driving the need for more flexibility, Altron Digital Business’s analysis highlights specific advantages of Google Workspace’s licensing model in the South African market.
Our national business climate desperately needs more cost-effective and scalable collaborative productivity solutions, and Google Workspace fits the bill.
“As a multi-cloud provider, Altron Digital Business is proudly aligned with Google Cloud in positioning the Workspace offering to organisations of all sizes,” she said.
“For us, it is imperative to understand the current economic landscape and where our customers are right now.”
Here’s why Google Workspace stood out to Altron Digital Business as an appealing choice:
- Cost-effectiveness and flexible pricing: Google Workspace offers tiered licensing models that accommodate businesses of all sizes, from small and medium-sized companies to large enterprises. This flexibility allows South African businesses, especially Small and Medium Corporates (SMCs) to pay for only the features they need, minimising unnecessary expenses. Furthermore, Workspace offers competitive per-user pricing with no significant hardware investment, making it ideal for cost-conscious South African companies.
- All-in-one, cloud-based productivity suite: Google Workspace combines communication tools (Gmail, Chat, Meet) with collaborative apps (Docs, Sheets, Slides) in a single, integrated platform. This all-in-one approach helps South African businesses streamline productivity and reduce the need for multiple, separate software licenses, providing cost savings and operational simplicity. Additionally, its cloud-native design aligns well with businesses looking to prioritise agility and remote work.
- Enhanced collaboration and real-time editing: Google Workspace excels in real-time collaboration, with multiple users able to work simultaneously on the same document, spreadsheet, or presentation. This feature is ideal for the increasingly remote and hybrid work models in South Africa, allowing teams to collaborate seamlessly across different locations and time zones. The collaborative features also benefit sectors like education, finance, and media, where quick, efficient teamwork is crucial.
- Reliability and accessibility for remote work: With the shift towards remote work, Google Workspace offers reliable, cloud-based access from anywhere with an internet connection. This accessibility can be particularly valuable in South Africa, where businesses and employees may be spread across different regions, and a significant portion of the workforce is mobile or operates outside traditional office environments.
- Simple administration and scalability: Google Workspace’s intuitive admin console allows IT teams to manage users, devices, and security settings with ease. This simplicity is valuable to South African businesses that may lack extensive IT resources, enabling them to scale operations without increasing administrative burdens. Furthermore, Google’s approach to updates and maintenance eliminates downtime, enhancing productivity without the need for costly IT interventions.
- Robust security and compliance: Google Workspace offers enterprise-grade security features such as data encryption, advanced endpoint management, and secure sharing. It meets various international compliance standards, which is valuable for South African organisations concerned about data protection and regulatory compliance, including POPIA (Protection of Personal Information Act). Google’s proactive approach to security ensures that South African companies are better equipped to protect their data and maintain customer trust.
- AI-powered productivity tools: Google Workspace incorporates AI-powered features like Smart Reply, grammar suggestions, and smart search across Gmail and Google Drive. These tools can enhance productivity by automating routine tasks and enabling employees to work more efficiently. For industries such as finance, retail, and education in South Africa, these AI features can reduce administrative workloads and free up time for higher-value activities.
- Localised support and training resources: Google has been increasing its presence and support in the South African market through partnerships and local training initiatives. Workspace offers extensive online resources and a network of partners to support businesses in deploying, managing, and maximising their use of the platform. This localised support is especially beneficial for SMCs, which may require additional guidance to implement and adopt new technology effectively.
Overall, Google Workspace’s licensing model and collaborative, cloud-based productivity tools offer a valuable combination of flexibility, scalability, and cost-effectiveness that appeals to South African businesses.
By meeting the needs of an increasingly mobile and distributed workforce, Workspace enables companies to adapt quickly and remain productive while keeping costs down, addressing local market challenges as well as the drive toward digital transformation.
Work is no longer a place. Transform with Google Workspace.
BUSINESS REPORT