KZN Health MEC encourages medical interns to voice concerns and report grievances
The KZN Health MEC has urged medical interns to make use of formal support structures to raise complaints or grievances.
Image: Sibonelo Ngcobo Independent Newspapers
The KwaZulu-Natal Department of Health has urged medical interns to make use of formal support structures and not to suffer in silence, following the death of Dr Aluluto Mazwi, a medical intern who was based at Prince Mshiyeni Memorial Hospital.
Dr Mazwi died while on duty on May 12. It is alleged that he was instructed to report to work despite him informing his supervisor that he was ill. A memorial service was held for him at the hospital on Tuesday which was jointly organised by the Department and hospital management.
The Department said: “We also want to remind the interns that they don't have to suffer in silence. The Department has mechanisms in place to report any issues, including emotional distress, systemic challenges, or workplace grievances.”
Interns are encouraged to use official channels, including the Office of the CEO, Human Resources, or the Head of Department. “Failing which they can also contact the MEC’s office,” the statement said.
The Department reaffirmed its commitment to ensuring no victimisation would occur during the internal investigation. “We want to reassure all staff involved in the investigation that no staff member will be victimised during the investigation, as this process should be fair for all parties involved.”
It further acknowledged the emotional toll the incident has taken on healthcare workers. “The MEC and the Head of Department acknowledged the emotional toll this tragedy has taken on medical interns, staff, and the healthcare community at large.”
A high-level delegation, including the Director-General of the province and the Acting Head of the Department of Health, is expected to visit Dr Mazwi’s family on Thursday.
The Department said its own internal investigation is underway and it welcomed the Health Minister’s announcement that the Health Ombudsman would also look into the matter.
“The Department continues with its own investigation and reaffirms its commitment to a transparent, fair, and thorough internal investigation.”
It also warned against speculation. “Regarding misinformation circulating in public spaces and on social media, the Department urges all stakeholders to refrain from speculation. We are committed to sharing verified information in a responsible, fact-based manner.”
Dr Mazwi’s death has drawn widespread attention from the medical community, prompting calls for greater mental health support for interns working under pressure in public hospitals.