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consumer
Consumers voice outrage over card payment surcharges at spaza shops
Spaza shops in South Africa are facing increasing scrutiny as consumers report unlawful surcharges on card payments, prompting intervention from the Consumer Goods and Services Ombudsman.
Supplier fined R100,000. 00 and ordered to refund R77,000. 00 to consumer
In October 2023, the NCC received a complaint from the consumer alleging that Cape Town Motor Repairs (PTY) Ltd failed to complete repairs of his vehicle at an agreed-upon upon by both parties. The NCC investigated the matter, and the investigation revealed that following a collision, the consumer requested a quotation for repairs from the supplier. The supplier issued a quote of R124 900. 17 The consumer’s vehicle has been with the supplier since March 9, 2023.
GWM South Africa responds after Haval computer system crashed during repairs
GWM South Africa responds to customer concerns after a Haval vehicle's computer system crashed shortly after purchase, assuring that all cars undergo rigorous quality checks.
Dealership ordered to pay back man over R680,000 after his new Haval computer system crashed during repairs
The man took the car for repairs within four months of buying it. While at the dealership, the car was connected to the computerised diagnostic programme and its computer system crashed, rendering the car inoperable.
Are budget airlines exploiting consumers? Parliament's inquiry into anti-competitive behaviour
Parliamentary committees are seeking legal advice on launching an inquiry into anti-competitive practices in South Africa's low-cost airline sector, following concerns about overbooking, overpricing, and market domination by just three airlines since the pandemic
Food prices likely to spike despite improving power supply, fuel costs: Report
While food inflation shows signs of easing, ongoing challenges from loadshedding, high transport costs, and drought conditions continue to threaten food security and strain household budgets. The report reveals changing consumer behaviors, with many South Africans switching to more affordable protein alternatives as they navigate the country's complex food pricing landscape.
The impact of Eskom's bailout reduction on South African households
South Africa's energy crisis deepens as the government reduces Eskom's bailout package, shifting the financial burden onto consumers through soaring tariffs and new regulations. What does this mean for households and businesses striving for energy independence?
Employees need at least 5% salary increase just to maintain spending power - tax expert
Given the recent Budget's impacts on South Africans plus unchanged interest rates, consumers are in for a hard time.
Interest rates remain unchanged, adding pressure on consumers
The Monetary Policy Committee's decision to maintain interest rates at 7. 5% raises concerns for consumers and the economy, as experts call for action to ease financial pressure.
Retail sales surge by 7% in January as consumers spend more
South Africa's retail sector kicks off 2025 with impressive growth, as January sees a 7. 0% year-on-year increase in sales, driven by improved consumer spending power and a favourable economic environment.
Nersa's approval of Eskom tariff increases: How it affects South African consumers
South African consumers are set to face a significant electricity tariff hike from April 1, following the National Energy Regulator's approval of new Eskom rates.
Nersa approves Eskom tariff hikes: what this means for consumers
As NERSA approves significant electricity tariff increases for Eskom direct customers and municipalities, find out what this means for your pocket and the future of South Africa’s energy landscape.
From Gucci to LV: Africa's luxury market boom amid global economic decline
As traditional luxury markets falter, Africa is carving out a brilliant niche, demonstrating that even amidst global declines, the continent is a beacon of potential and growth in the luxury sector.
This is how Budget 2025 affects your pocket
Discover how Finance Minister Enoch Godongwana's Budget Speech impacts your finances, from VAT increases to social grants.
Mzansi's favourite sour cream and onion crisps make a nostalgic return to shelves
Discover the sweet story behind their comeback and the community that rallied to bring them back.
Financial troubles at Daybreak Farms: PIC's silence during management crisis
South Africa's state-owned poultry producer Daybreak Farms faces possible liquidation as CEO Richard Manzini resigns following PIC's rejection of a R250m bailout. The crisis threatens chicken prices and industry stability amid mounting debts and operational challenges.
Which South African banks offer the most affordable accounts?
The Bank Cost Report for 2025 by Solidarity Research Institute has unveiled a comprehensive analysis of the most affordable bank accounts.
South African consumer confidence in property market hits 10-year high, boosting optimism for 2025
Consumer confidence in the South African property market has reached a decade high at 87%, according to the Absa Homeowner Sentiment Index.
Financial recourse for consumers
One year on and the National Financial Ombud Scheme has helped thousands of consumers locked in disputes with companies.
AVBOB under fire for controversial R4,000 funeral payout after 22 years of premiums
AVBOB faces backlash as a woman reveals her shocking R4,000 funeral payout after 22 years of contributions.
Tshwane mayor shuts down Centurion Pick n Pay over cockroach infestation
Tshwane Mayor Dr Nasiphi Moya announces the closure of a Pick n Pay store in Centurion due to severe health regulation violations, including a cockroach infestation.
'I ordered chicken, not wings' - Consumer loses against KFC following advertising complaint
A consumer's complaint against KFC for misleading advertising has been dismissed by the Advertising Regulatory Board, highlighting the importance of clarity in food marketing.
Advertising Regulatory Board rules against Mr D's discount practices
A consumer complaint against Mr D's advertising practices has been upheld, revealing issues with misleading discount codes on their app.
R7 billion in claims processed under two-pot system, says Alexforbes
Alexforbes has reported an uptake of the two-pot system retirement with claims valued at R7 billion.
Global markets brace for Trump's 25 percent tariff threat on key trade partners
Global markets stand on edge as Trump's sweeping tariff deadline approaches, threatening to impose 25 percent duties on Canada and Mexico, plus additional levies on China. With less than 24 hours remaining, three of the world's largest economies prepare for potential economic shockwaves.