Latest News & Developments
consumer goods
Consumer rights and the implications of buying a ‘non-runner’ vehicle
A recent court ruling highlights the complexities of consumer rights when purchasing a vehicle sold as a 'non-runner'. This article explores the implications of the Consumer Protection Act in such cases.
The real story behind luxury: Chinese manufacturers dish the dirt
As luxury brands face increasing scrutiny, a TikTok creator's exposé reveals the shocking truth behind high-end products. Discover what the industry doesn't want you to know and rethink your next designer purchase.
Honda and Ineos announce vehicle recalls in South Africa
Honda and Ineos have issued recalls for several models in South Africa due to issues including steering faults and door mechanism failures.
Mzansi's favourite sour cream and onion crisps make a nostalgic return to shelves
Discover the sweet story behind their comeback and the community that rallied to bring them back.
Hyundai dealership ordered to refund man over R667,000 after selling him a wrong BMW model
The dealership did not dispute that the sold vehicle was not a Mzansi edition BMW, however, it denied that it fraudulently or negligently misrepresented the vehicle's model.
July 2021 unrest: State insurer says slow response fuelled the riots, leading to R60bn damage in 7 days
Sasria said there was a communication breakdown between the security cluster in handling the July 2021 riots and help was not sent on time.
Credit appetite of SA consumers grows despite high interest rates: TransUnion
Originations, which are a measure of new accounts opened, saw the strongest quarter year-over-year growth in personal loans, up by 20%.
LOOK: Police seize over R8 million in counterfeit goods, arrest 12 foreign nationals in Marabastad
Police said they seized various counterfeit items such as clothing apparel, shoes, caps, and bags worth over R8 million.
Woman-owned business creates meal that feeds a family of four for R20
Pasta & Me is a small, 100% female-owned business created by Aziza Parker, a mother of two. She has collaborated with Shoprite assist those struggling to feed their families.
LOOK: Cops confiscate R5 million worth of counterfeit goods in Cape Town
One suspect was found in possession of a substantial amount of cash, passports, photos, certificates, including birth, asylum, death, refugee certificates, vehicle licences, affidavits, and a money-counting machine.
Black Friday: Check for expiry dates on food items, warns Department of Health
Consumers are urged to be wary of purchasing fake goods this Black Friday.
LOOK: Cape Town police seize R100 million worth of counterfeit goods
Shopkeepers abandoned their stores as police pounced on shops selling counterfeit goods in Bellville.
TikTok is tops in SA! Study shows app ranks No 1 when it comes to product discovery
The social media platform TikTok now has a major effect on customers at every stage of the user journey.
Ways SA can combat illicit trade and counterfeiting
The South African Revenue Service (SARS) estimates that illicit trade costs the South African economy R100 billion annually.
South Africa suffers ‘staggering losses’ of around R100 billion a year due to illicit trade, counterfeiting
The South African Revenue Service (Sars) estimates that illicit trade costs the South African economy R100 billion annually.
GUILTY: Vodacom in trouble for failing to cancel contracts, selling non-existing data bundles
The cellular network provider has been fined for contravening a number of sections of the Consumer Protection Act.
Local communities take action against the sale of fake foods
Communities have taken a stand against counterfeit goods as the country still reels from the deaths of two toddlers who allegedly devoured cookies purchased from a foreign-owned spaza store.
Bird Flu: Spar is looking at importing eggs from Southern African countries
It looks like there may be hope for consumers on the horizon as retailer Spar is looking at importing eggs from several Southern African countries.
Competition Tribunal considers Unilever settlement agreement
The Competition Tribunal said yesterday it will give its decision in due course as to whether to confirm or not the settlement agreement by consumer goods company Unilever South Africa on its possible market division case.
Setting the record straight: Reported import prices distort SA poultry market reality
Punitive tariffs on imported chicken are likely to hit South Africans in the pocket, says the writer.
Exciting new urban retail, leisure precinct Village Walk coming to Hazelwood
Charles-Louis Herbst, Atterbury’s development manager for Village Walk, explained that the new development will create a conceptual and a physical link between the rustic and organic Village feel and the more structured Club Precinct.
A year of worry to follow
The first month of the year has been christened “Janu-worry” for the empty-wallet syndrome resulting from excess in the preceding festive period. Unfortunately, indications are that rather than just one month of struggle, this will be a year of worry for most South Africans.
WATCH: H&M to remove sustainability labels from products following investigation by regulator
‘Consumers that wish to make sustainable choices must be able to have confidence in the veracity of the claims that businesses make on their products or websites. ’
WATCH: H&M being sued for misleading sustainability marketing
One sustainability profile that was marketed by H&M, for example, ‘claimed that a dress was made with 20% less water on average’, when it was actually made with 20% more water.
Consumer prices in SA slow to eight-month low
Demand continued to be depressed by the Covid-19 pandemic in spite of the easing of restrictions