Zoho takes a different approach, designed to make its solutions easier to implement for users. Its CRM solutions are:

User-friendly – An intuitive UI with built-in automation features reduces the learning curve.
Affordable – Transparent pricing with no forced upgrades or hidden costs.
Customizable – Designed to fit diverse industries, including retail, finance, real estate, manufacturing, and many more.
Integrated – Works seamlessly with Zoho’s full suite of business tools, eliminating the need for multiple disconnected systems.

“We see a strong demand for CRM solutions that are not only powerful but also affordable and easy to use. Businesses in South Africa want flexibility and control over their sales processes, and that’s exactly what Zoho CRM delivers.”— Andrew Bourne, Regional Head - Southern Africa, Zoho

Bigin: CRM built for small businesses

For many small businesses, CRM software feels like overkill—overpriced, overwhelming, and impractical to set up. That’s where Zoho Bigin comes in.

Designed specifically for small businesses, Bigin is a lightweight and user-friendly CRM that simplifies sales tracking, pipeline management, and customer engagement—without requiring a dedicated IT team.

Quick setup – Businesses can start using Bigin in minutes.
All the essential sales features built-in – Includes tools for pipeline management, workflow automation, and email integration.
Mobile-friendly – Sales teams can manage pipelines from anywhere.
Affordable pricing – Budget-friendly with no hidden costs.

“Bigin brings everything I need into a single platform—streamlining internal operations while also enabling effective communication with our clients. It’s the perfect balance of simplicity and functionality!" — David Roux, Managing Director, V4 Creative.

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Zoho boosts SA businesses with it's integrated sales solutions