Latest News & Developments
The National Consumer Commission has warned airlines about the legality of overbooking flights under the Consumer Protection Act, following an incident involving FlySafair that left a passenger stranded. The ongoing investigation aims to address concerns regarding anti-competitive behaviour in the low-cost airline sector.
The National Consumer Commission has ruled that airlines' overbooking practices violate South African consumer law, following an investigation prompted by a FlySafair incident where a passenger with a valid ticket was left stranded.
Parliamentary committees are seeking legal advice on launching an inquiry into anti-competitive practices in South Africa's low-cost airline sector, following concerns about overbooking, overpricing, and market domination by just three airlines since the pandemic
FlySafair's School Booster initiative returns: share your Story for a chance to win flights for your school.
Airports Company South Africa (ACSA) reports a global technical issue affecting FlySafair and LIFT Airlines' check-in systems, resulting in significant delays and long queues.
Nobuntu Mkhize recounts her experience during a controversial FlySafair flight incident that escalated into a viral altercation, sparking public outrage and legal repercussions
Nobuntu Mkhize shares her account of a viral incident aboard a FlySafair flight, where a request for a lighter wine escalated into a controversial altercation, prompting investigations and public outrage.
Trade union Solidarity warns of potential pilot exodus at FlySafair due to controversial new rostering system, while the airline defends changes as industry standard. Tensions mount ahead of crucial salary negotiations
As the aircraft prepared for descent, the captain informed the first officer that he was experiencing discomfort.
FlySafair awaits sanction from both the Domestic Air Services Licensing Council (DASLC) and the International Air Services Licensing Council (IASLC), whose considerations may include processes to recoup the losses by the country from the airline's prohibited practice over the years.
As FlySafair faces scrutiny from the National Consumer Commission over flight overbooking practices, CemAir and Airlink affirmed its commitment to ethical booking policies, stating they never oversell flights.
As FlySafair faces scrutiny from the National Consumer Commission over flight overbooking practices, CemAir and Airlink affirmed its commitment to ethical booking policies, stating they never oversell flights.
FlySafair has said the decision by the Air Services Licensing Council could have "catastrophic" consequences for the airline industry at large.
CemAir and Airlink have hit back at comments made by FlySafair that overbooking is considered standard practice.
Sizwe Dhlomo's unexpected economy class flight, captured by DJ Tira, sparked humorous feedback on social media.
SA Human Rights Commission investigates alleged racist incident involving SABC brand manager Nobuntu Mkhize on a FlySafair flight.
The National Consumer Commission said in any transaction, accompanying terms and conditions must be clearly explained to consumers.
South Africa's National Consumer Commission launches investigation into FlySafair's ticket overbooking practices following passenger complaints on social media. The airline defends its policy while offering compensation to affected customers.
The probe comes after an unsatisfied customer shared his unpleasant experience with FlySafair’s practice of overbooking flights.
The probe comes after an unsatisfied customer shared his unpleasant experience with FlySafair's practice of overbooking flights.
FlySafair faces backlash over flight overbooking, raising concerns about consumer rights, compensation, and balancing affordability with customer satisfaction.
A traveller shares his frustrating experience with FlySafair's overbooking policy, sparking a debate on passenger rights and airline practices.
An SABC employee faces potential Equality Court proceedings and criminal charges after allegedly making racist remarks and assaulting cabin crew on a FlySafair flight.
In a recent flight incident that went viral, local celebrity Somizi Mhlongo found humour as he joined the conversation on social media about a member of SABC staff’s disruptive behaviour.
The KwaZulu-Natal woman at the centre of an on-flight fight, allegedly sparked after FlySafair staff refused to serve her more alcohol, claims she was not drunk. She has since been charged with crimen injuria by the Democratic Alliance.