Latest News & Developments
overbooking
NCC warns airlines over illegal overbooking practices under the Consumer Protection Act
The National Consumer Commission has warned airlines about the legality of overbooking flights under the Consumer Protection Act, following an incident involving FlySafair that left a passenger stranded. The ongoing investigation aims to address concerns regarding anti-competitive behaviour in the low-cost airline sector.
Flight overbooking illegal in South Africa, warns National Consumer Commission
The National Consumer Commission has ruled that airlines' overbooking practices violate South African consumer law, following an investigation prompted by a FlySafair incident where a passenger with a valid ticket was left stranded.
CemAir and Airlink deny FlySafair's claims of overbooking 'being standard practice'
CemAir and Airlink have hit back at comments made by FlySafair that overbooking is considered standard practice.