Latest News & Developments
The National Consumer Commission has warned airlines about the legality of overbooking flights under the Consumer Protection Act, following an incident involving FlySafair that left a passenger stranded. The ongoing investigation aims to address concerns regarding anti-competitive behaviour in the low-cost airline sector.
The National Consumer Commission has ruled that airlines' overbooking practices violate South African consumer law, following an investigation prompted by a FlySafair incident where a passenger with a valid ticket was left stranded.
CemAir and Airlink have hit back at comments made by FlySafair that overbooking is considered standard practice.