IN THE face of KwaZulu-Natal’s persistent and often overwhelming crime challenges, Lt-General Nhlanhla Mkhwanazi has emerged as a pivotal figure in South Africa’s crime-fighting landscape. His bold and innovative approach to policing, rooted in a deep understanding of the socio-economic realities that shape communities, has sparked critical dialogues about the effectiveness of the South African Police Service (SAPS), specifically in KwaZulu-Natal.

His leadership is not simply a matter of administrative reform — it marks a fundamental shift in how crime prevention and community safety are being conceptualised in the province.

Mkhwanazi's unwavering commitment to reducing crime has positioned him as a respected leader and a symbol of hope in the fight against violence and crime. He has become a central figure in the discourse on safety and accountability in KZN, demonstrating that integrity and decisiveness can coexist within a system often marred by political interference.

As communities respond positively to his leadership, his strategies have restored a sense of security long absent from many of the province’s neighbourhoods. However, conspiracy theorists might believe he is here to root out more significant corruption issues entrenched in government departments and linked to political parties. What is imperative, though, is what our policing posture in the province looks like to ensure that the KZN social and pollical ecosystems are in balanced.

His journey reflects the trials and triumphs of policing in South Africa’s complex socio-political environment. He is not merely a police commissioner — he is a catalyst for transformation in a province historically ravaged by crime. His work underscores the fact that sustainable change in policing requires vision, dedication, and courage to challenge the status quo. Through his drive, he has undoubtedly destabilised some crime syndicates.

Let me briefly reflect on why Mkhwanazi’s leadership is celebrated by many.

Since the dawn of democracy in South Africa in 1994, our nation has made strides in building institutions designed to protect human rights and ensure public accountability. Concerning safety and security, SAPS is one of the significant role-players entrusted with this essential task.

Complementing the SAPS mandate (perhaps obtusely) is the Independent Police Investigative Directorate (IPID), which was formally established on April 1, 2012. Its mandate is to provide civilian oversight of the police by investigating misconduct, including serious allegations such as corruption, brutality, and even torture.

IPID serves as a cornerstone of democratic policing in South Africa, holding law enforcement accountable to the Constitution and the public it serves. The collaboration between IPID and the National Prosecuting Authority (NPA) highlights the seriousness with which these institutions view police accountability. Their joint efforts have facilitated legal action against officers who breach ethical and legal standards.

Each case referred by IPID to the NPA serves as a reminder of the importance of maintaining public trust in the criminal justice system. Mkhwanazi’s firm but strategic leadership aligns perfectly with IPID’s mission, exemplifying a leadership model that combines discipline, transparency, and compassion.

Interestingly, Mkhwanazi’s initiatives have not occurred in isolation.

In 2024, a research study highlighted IPID’s vital role in upholding international legal standards in police oversight. The report emphasised how partnerships with proactive leaders like Mkhwanazi have allowed IPID to enhance its effectiveness and gain community support. His alignment with IPID's principles strengthens the accountability framework, placing the rights of citizens at the centre of law enforcement efforts.

As Mkhwanazi’s strategies have been implemented, community feedback has been overwhelmingly positive. Residents, especially in areas hardest hit by crime, are beginning to feel a renewed sense of safety and trust in the police. This shift is particularly significant in a region that has, for years, struggled with high levels of violent crime.

Lungelo Mdluli, chairperson of the Inanda Safer Communities group, captured the community’s sentiment when he said: “For the first time in years, we believe in the police again.”

This emerging trust is not merely anecdotal - it reflects a fundamental transformation on the ground. Citizens are beginning to engage with the police more constructively, and the police, under Mkhwanazi’s guidance, are reciprocating with improved visibility, responsiveness, and professionalism.

Mkhwanazi’s decisive and courageous interventions are being seen not just as practical crime-fighting tools, but as vital steps toward rebuilding the fractured relationship between law enforcement and the people it is meant to protect. His leadership represents a new model for policing — one that moves beyond traditional bureaucratic frameworks and centres community engagement, transparency, and results.

He is gradually changing public perceptions of law enforcement by instilling a sense of urgency and focus within the SAPS. A welcome perspective amidst citizens' confidence levels in SAPS.

Recent statistics show a promising decline in murder rates in KZN — from 1 603 reported cases in the second quarter of 2023 to 1 428 during the same period in 2024. This significant reduction is more than just a numerical shift; it indicates the efficacy of Mkhwanazi’s leadership and the broader strategies he has spearheaded. It proves that meaningful progress is not only possible but already happening.

Community voices like Mdluli’s have reinforced the importance of bold action in reclaiming community safety. He notes that fear must shift — from law-abiding residents living in fear of criminals to criminals fearing the consequences of their actions. This recalibration of power, achieved through effective and just policing, is crucial to creating a sustainable sense of security. However, while the decline in violent crime is reason for optimism, it must not lead to complacency. As community activist Zane Mathews of Wentworth wisely warns, “We must not let optimism blind us to the ongoing challenges we face.”

The road ahead still requires vigilance, continued reform, and sustained community engagement. Lasting change is never the result of one leader or one programme — it is built over time through consistent effort and shared commitment.

Mkhwanazi has demonstrated that visionary leadership, rooted in accountability and a people-first approach, can indeed shift the tide of crime. His ability to navigate political dynamics, while remaining steadfast in his mission to protect KZN’s communities is evidence of both character and competence. He is, without question, redefining public service.

As we reflect on the progress made under his leadership, it is incumbent upon us — as citizens, institutions, and community leaders — to support initiatives aimed at building safer, more just communities. By rallying behind Mkhwanazi and strengthening the partnerships between the police, oversight bodies like IPID, and civil society, we can sustain this momentum.

Together, we have the power to build a KZN where safety is not a privilege but a right — where every person, regardless of where they live, can walk freely in their neighbourhood without fear.

Mkhwanazi represents not only what is possible in policing but also what is necessary for South Africa’s democratic future.

police commissioner

Lt-General Mkhwanazi: a catalyst for change in KZN’s crime-fighting strategy