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Ward councillors claim they are being inundated with complaints and queries about lights and water bills, with some dealing with up to 200 irate residents a month.
City manager Floyd Brink said the city’s billing and credit control would also look into how the gas explosion and stopped municipal services would affect residents and business owners’ municipal bills.
Insurers also share tips to avoid a geyser claim during this massive water shutdown in Johannesburg.
Taps may run dry longer than expected, as Rand Water explained it would take time for full supply of water to be released after the maintenance project was completed.
According to MMC Daryl Johnston, the City’s teams were committed to addressing the situation and would work throughout the festive season to manage the crisis as best as they possibly can.
Despite so far failing to follow through on threats of load shedding at short notice on Tuesday, Eskom has cut the lights in six provinces by implementing load reduction from 5pm.